1. INTRODUCTION
1.1Homelelo (“Thinkabout digital solutions”), owns and operates the website http://www.homelelo.com.
1.2This Privacy Policy (the “Policy”) forms a part of the Terms of Use relating to the use of the Website, and by using the Website you expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. We may amend this Policy at any time without notice, and such amendments become effective from the date upon which we make them available on the Website. If you do not agree to the Policy (including any
amendments), then you should immediately cease using the Website.
1.3Throughout this Policy, the terms “we", "our", "us" means Thinkabout digital solutions and its other associations/registered companies, employees, officers, agents, affiliates or assigned
parties.
1.4This Privacy Policy is effective between you and us as of the date you accept this Policy, and you do so by default through the use of the Website.
1.5 If any term of this Policy is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.
1.6 Data Controller means a person (either alone or jointly or in common with other persons) or legal entity, who, determines the purposes for which and the manner in which any personal data are, or are to be, processed. We take your privacy quiet seriously and are committed to protecting the privacy of all visitors and subscribers to our Website or any application we make available via an app store and the corresponding services in any other means.
Here is our policy, which will regulate the way in which we process any personal information that you provide to us. We will notify you if the way if any changes. Please read this privacy policy thoroughly as it gives you important information about who we are, how we collect, store, use and share your information. By accessing the Platform or using our Services or otherwise indicating your consent, you agree to, and where required, consent to the collection, use and transfer of your information as set out in this policy. If you do not accept the terms of this policy, you must not use the website and/or the Services.
This privacy policy supplements other notices and privacy policies and is not intended to override them.
This privacy policy: (i) applies only to the Platform and not to website or applications of any other companies or organisations; and (ii) specifically addresses our obligations pursuant to the law of the United Arab Emirates.
The data usage
When you visit the Website or the Application, or create a login in and password to access the Services, you may be asked to provide information about yourself. This may include: (i) your name and contact details, including email address and telephone number; (ii) information to enable us to check and verify your identity; (iii) location data; (iv) your billing information, transaction and payment information and history; and (v) such other information as we may from time to time require to provide the Services and comply with applicable law.
You agree and, where required. consent to, the collection of information about your usage of the Platform and the Services and information from messages and communications you send to us. This information is required to provide the Services to you. If you do not provide such information, it may delay or prevent us from providing the Services.
This privacy policy will imply when accessing the website and/or the Services from mobile technology (such as mobile phones, tablets or another device). Unless you have chosen to remain unidentified through your device and/or platform settings, this information may be collected and used by us automatically if you use the Services and access the Platform from mobile technology.
Calls between you and Homelelo, or between you and third parties made through Homelelo (such as real estate agents you contact about a property through a form or link on our website, or using contact information found on our website), may be recorded or monitored for quality assurance and customer service purposes. Homelelo uses a third-party service provider to track phone calls and text messages between you and real estate professionals so that we and the real estate professional can access certain details about the contact. As part of this process, Homelelo and its service provider will receive in real time and store data about your call or text message, including the date and time of the call or text message, your phone number, and the content of the text message.
Who we share your personal information with
Your personal information (which includes your name, address, and any other details you provide to us which concern you as an individual) may be processed both by us and by other companies within our group. Each of the companies in our group authorized to process your information will do so in accordance with this privacy policy.
We may also share your information with:
(i) third parties we use to help deliver our products
and services to you (for example, payment service providers);
(ii) other third parties we use to
help us run our business (for example, marketing agencies or website hosts); and
(iii) third
parties approved by you (for example, social media sites you choose to link your account to or
third party payment providers).
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Policy Updates
We reserve the right to vary this from time to time. Our updated policy will be displayed on the Website, and by continuing to use and access the Platform, following such changes, you agree to be bound by any variation made by us. It is your responsibility to check this policy from time to time to verify such variations.
We may use or share the information you provide to us if we are under a duty to disclose or share your information in order to comply with any legal obligation or in order to enforce any obligation against you or to protect the rights of us and our affiliates. This may include the exchange of information with other companies and organizations for the purposes of fraud protection and prevention.
We may also need to share some personal information with our affiliates, subsidiaries and third parties (such as real estate agents that use the Website) or during a re-structuring of our business. Usually, personal information will be anonymized, but this may not always be possible. The recipient of such personal information will be guaranteed by confidentiality obligations.
Processing Purpose
Your information will allow us to provide you with access to the particular parts of the Platform relevant to you and allow us to supply the Services you require. We will use your information for the purpose of fulfilling service orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking services or customer research/development.
Your information may be used by us to contact you for your opinions on the Platform, the Services and our business, and to notify you of changes or developments to the Platform, the Services and our business.
Disclosure of information
In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy.
Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.
Security measures
We have implemented security policies, rules, and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.
We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator or authority of a suspected data security breach where we are legally required to do so.
Cookies
We may send a little record to your PC or gadget when you visit our site (a "treat"). This will empower us to distinguish your PC, track your conduct on our site and to recognize your specific territories of intrigue in order to customize and improve your experience on this site.
We may utilize treats to gather and store individual information and we connect data put away by treats with individual information you gracefully to us. You can set your program to dismiss treats however this may block your utilization of specific pieces of the Stage.
On the off chance that you take an interest in or ask about any lead, referral or comparable help we may offer, we may utilize the data you submit, just as other information we may have or get ourselves or from different sources, to figure out which of our taking an interest Professional(s) might be willing, capable and additionally good to serve your necessities or potential interests and to help them or others in doing as such. We may advance or offer data
identifying with you, which may incorporate such data just as close to home data acquired through our sign-up structure or something else, to certain Professional(s). Those Experts or their associates, temporary workers, publicists, specialists or different designees may utilize such data and get in touch with you in regards to your necessities or potential interests, as may we ourselves. "Professional(s)" implies people, organizations and different associations or people going about as realtors or in any case occupied with a business pertinent to the Site.
Outsider sellers, including Google and Facebook, use treats to serve advertisements dependent on a client's earlier visits to the Site. Google and Facebook's utilization of treats (for Google's situation, the DART treat) empowers them and their accomplices to serve promotions to clients dependent on their visits to the Site and additionally different locales on the Web.
Clients may quit (I) the utilization of the DART treat by visiting the publicizing quit page; and (ii) Facebook's
treats by visiting Facebook's promoting inclinations page. You are solely responsible for keeping your password and other account details confidential. If you have concerns about your password, account details, or are suspicious about any unauthorised use of your account, you should contact us immediately. We can deactivate or
suspend your account at any time.
Inquiries
If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please send us an email [email protected]
Payment Info
We employ a third-party provider for processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. We do not have access to or retain any of your payment information.